What is Knowledge Management Software?
A knowledge management software solution pools knowledge from a wide range of employees and departments, and stores it at a central location that is easy to locate. Optimized search functionality should be employed to locate content easily, quickly, and efficiently. The system is able to detect gaps in knowledge and supports their clarification. An efficient knowledge management system possesses complex clearance mechanisms and takes content versioning (version tracking) into account. Intelligent algorithms are used to automate content, dynamically categorize it and create a link structure. From the point of view of the user, these complex and specialized software solutions also have to be intuitive and self-explanatory.
There are many benefits of a knowledge management system such as faster and more efficient training of new employees, ability to manage experience and know-how beyond national and linguistic borders, smooth continuation of project work despite changes in team members, and savings in cost.
One of the important features to growth and success of a company is effective knowledge management. Employee knowledge and experience represent major value factors in the success of a company. If an employee leaves a company, he takes his valuable knowledge (know-how) with him. This is where knowledge management software plays an essential role, by continually storing knowledge, expanding it and then sharing it. Employees no longer have to search for lost solutions to problems but can avail themselves of an up-to-date data pool of accumulated knowledge and experience.
Our software specialists have developed a modern and effective knowledge management system, called PHPKB. It has already been launched and is proving itself in day-to-day customer use. For more information about our knowledge management software, please visit https://www.phpkb.com